After switching to DTF mode, the toolbar continues to display Z-axis-related functions.

Issue: After switching to DTF mode, the toolbar continues to display Z-axis-related functions. Solution: The installed software version is outdated; the software developer must provide an updated version. Error Message: "Insufficient number of columns printed." Please inspect the motor, encoder strip, and collision detection sensor. Solution: Check if the infrared sensor is obstructed or if the collision detection system has been triggered. Instruct the customer to inspect both the infrared sensor and the encoder strip; in this specific instance, the issue was resolved after powering off and restarting the machine.

1. Ordering & Logistics Q1: What's your delivery time? A: Our standard delivery time is about 15 days. The specific time may vary according to the order volume and customization requirements. Q2: What trade terms and logistics services do you provide? A: We usually provide EXW or FOB quotes. Our cooperative freight forwarder in China has been working with us for over 15 years, and we provide safe and secure international sea freight and integrated logistics transportation services. 2. Setup & Technical Support Q3: How can we start to use the printer? A: After your order is dispatched and before it arrives, we will set up a dedicated after-sales service group specifically for you. Your assigned technician will provide all instructional videos and real-time online technical support to guide you through the entire installation and operation process. Q4: What is your technical support capability? A: All of our technicians who are speaking bilingual online 24 hours a day to solve your problems. If needed, they can also go to your country to provide on-site training. Q5: Can you provide sample test printing service? A: Of course. You can send us the picture you want to print, and we will record the real printing process and show you the final printing effect video. 3. Warranty & After-sales Q6: What kind of warranty service does Ailygroup provide? A: We provide a 12-month (1 year) warranty for the machine (excluding printhead and ink-contact parts) and lifetime online technical support. 4. Consumables, Spare Parts & Maintenance Q7: Where can I buy spare parts and consumables (ink, film , etc.)? A: We supply a full range of consumables and spare parts, including printhead， film, powder, ink, and maintenance kits. The printer does not come with ink by default; if you need to buy it with the machine, please contact our us now. Q8: How should I maintain the printer? A: Daily automatic cleaning is recommended. Ailygroup some printers feature an optimized ink circulation system to reduce clogging and minimize maintenance time. 5. Investment Value Q9: Is the investment cost high? A: No. Ailygroup printer systems are designed for low initial investment, small footprint, and high output efficiency—ideal for small studios, POD (Print-on-Demand) sellers, and growing print shops. Q10:what’s the printing cost? A:A:Usually,1 square meters need cost about $1. Printing cost is very low.

What is an AI UV flatbed printer?

An AI UV flatbed printer is an advanced industrial printing machine equipped with an intelligent scanning system that automatically detects material position and performs precise alignment before printing. Compared with traditional UV printers, it eliminates manual positioning, reduces human error, and significantly improves production efficiency and print consistency.

How does the AI scanner improve printing accuracy?

An AI UV flatbed printer is an advanced industrial printing machine equipped with an intelligent scanning system that automatically detects material position and performs precise alignment before printing. Compared with traditional UV printers, it eliminates manual positioning, reduces human error, and significantly improves production efficiency and print consistency.

What materials can the 2513 AI UV flatbed printer print on?

The 2513 AI UV flatbed printer supports printing on a wide range of rigid and flat materials, including acrylic, glass, metal, wood, PVC, ceramic, and plastic. Its UV curing technology ensures strong adhesion and vibrant color output across different surfaces.

What industries can benefit from this AI UV printer?

This AI UV flatbed printer is widely used in industries such as advertising signage, interior decoration, packaging, industrial panel printing, and customized product manufacturing, where high precision and efficiency are required.

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FAQs

After switching to DTF mode, the toolbar continues to display Z-axis-related functions.
FAQ of Aily Group
What is an AI UV flatbed printer?
How does the AI scanner improve printing accuracy?
What materials can the 2513 AI UV flatbed printer print on?
What industries can benefit from this AI UV printer?

Let’s start now on working together.

Contact Info

No.7 Qianshan Road, Anxi Industrial Park, Yuhang District, Hangzhou, Zhejiang Province

(86) 138 0651 3484

FAQs

FAQs

After switching to DTF mode, the toolbar continues to display Z-axis-related functions.

FAQ of Aily Group

What is an AI UV flatbed printer?

How does the AI scanner improve printing accuracy?

What materials can the 2513 AI UV flatbed printer print on?

What industries can benefit from this AI UV printer?

Let’s start now on working together.

Contact Info